I ordered certificates with data, but now I found out I need ISO/IEC 17025 Accredited certificates. Can Wescan provide these?
Yes, we can provide these in most cases, and at an additional time
No, unfortunately we do not keep readings for “no data” calibrations. To receive the data, the equipment would have to be re-calibrated.
No, in most cases we are not able to accommodate drop-in service. Pre-Scheduling will ensure you receive the fastest possible turnaround on your equipment and we are often able to provide an expedited service in emergency situations. Contact us and we will work with you to find a solution for your specific situation.
No, we do not sell equipment or parts for equipment of any kind. Wescan provides calibration
What is a Limited Calibration? What does it mean when my instrument conforms to a Limited Calibration?
When an instrument is found to fail certain functions, but still fall within specification on an adequate number of other functions to render the tool still partially of use, we can assign it a Limited Calibration.
Accompanying your instrument you will receive a calibration certificate that indicates special Limited Notes indicating on which parameters the instrument is suitable for use, and on which aspects it falls outside specifications and should not be used.
Wescan technicians will always contact you prior to issuing a Limited Calibration to discuss the nature of the fault(s) so you can determine whether a Limited Calibration will suit your needs, or if we will instead need to Reject the instrument.
In most cases, we are unable to determine whether something passes or fails without performing a full calibration. We must still spend the same time, follow the same procedure, and provide the same reporting no matter whether an instrument is within or outside specification. Instruments that fail calibration receive calibration certificates and data just as an instrument that passes does. The exception is if an instrument is inoperable on receipt.
Informing customers that their equipment is out of specification (fails) is just as important as telling customers that their equipment is within specification (passes).
The purpose of calibration is to determine whether an instrument is performing (measuring) within its optimum specification(s), or not. Wescan measures your instrument against a known standard to determine whether its readings are consistent, accurate, reliable, and within prescribed specifications.
Wescan accepts payment via major credit cards (Visa, MasterCard
Can you calibrate my equipment here at my lab / warehouse / plant? Do you offer onsite calibration service?
Yes! Wescan offers onsite calibration services on many types of equipment. Most torque, pressure, DC low frequency electrical, and some temperature / humidity
When you contact us to pre-schedule your calibration service, our Customer Care team will listen to your requirements and consider the availability of our technicians and measuring standards to find appointment options that provide your company with the fastest turnaround. And faster turnaround on your calibrations means less downtime in your organization!
I have prescheduled, or booked an appointment for my instrument(s) to be calibrated at Wescans’ laboratory. How long will it take?
Generally, pre-scheduled calibrations are completed in a 2-3 day time frame dependent on the number and nature of items submitted at a time. Our Customer Care team will be able to give you an estimated turn time when you are pre-scheduling your calibration.
I have prescheduled, or booked an appointment for my instrument(s) to be calibrated. What does this mean?
Pre-scheduled jobs are guaranteed* to begin their calibration service on the agreed upon date provided the equipment is delivered to Wescan no later than 3:00pm on the afternoon preceding the pre-scheduled calibration date. For onsite jobs, our technician will attend your facility on the agreed upon date to begin your calibration service there.
Wescan primarily provides calibration
Wescan has three levels of service for day-to-day calibration needs: With Data, Without Data, and ISO/IEC 17025 Accredited. Our standard, default service is quoted With Data. Please click here to get more detail about our service levels.